About ICERT

QUALITY POLICY

PT Icert Agritama Internasional [hereinafter called as ICERT] has quality policy as follows:

LSO ICERT

  1. ICERT as organic certification body has vision become a reliable company for ensuring performance of sustainability for the partners.
  2. ICERT is committed to implement, develop and improve its existence as an independent and reliable certification body for ensuring sustainability performance of partners through qualified, fast and consumer-oriented services.

Gazetted by Director of ICERT in Bogor, 19 March 2018.

ACCREDITATION AND AUTHORIZATION

LSO ICERT

  1. ICERT is accredited under ISO 17065 by National Accreditation Committee of Indonesia [KAN] as organic certification body [LSO-009-IDN] with the following scope: crops and crop products, livestock and livestock products, wild collection, processing products origin from crops, livestock and wild collection, and organic inputs.
  2. Authorization from ACT (Agriculture Certification Thailand) – Thailand for organic EU, COR [Canada Organic Regime] -NOP Equivalence & IFOAM.
  3. ICERT is acknowledged as a 4C certification body with the following geographical scope: China, East Timor, Indonesia, Laos, Myanmar, Papua New Guinea, Philippines, Thailand, Vietnam.

ANTI-BRIBERY COMMITMENTS

ICERT is committed to anti-bribery in service activities and controls the risk of bribery. Any fraud, fraud, dishonesty, theft / embezzlement, violations in the procurement process of goods and services, abuse of position / authority, bribery / gratification occurring at ICERT or related to ICERT will be promptly investigated.

ICERT analyzes the reports and follows up on those violation reports based on the evidence provided and protects the reporter. Reporter must provide information at least as follows:

  • Types of violations
  • Time of violation, such as date, day and hour.
  • Parties involved in the breach.
  • Other evidence to substantiate that such violation occurs, such as a transaction document whether in the form of a visual, audio or paper recording, or
  • Inform other witnesses involved in witnessing the event but not involved in the violation.
  • The report is supported by relevant data and intended for the Company’s interest, not aimed at bringing down someone. The report can be submitted to the director of ICERT, via Email: icert@icert.id or ICERT website

Reporters should provide their identity in reporting the complaints and information of reporter’s identity and its report are kept confidentially. Reporting via Whistleblowing System Report is carried out with anonymous, confidential and independent principles.

IMPARTIALITY

We guarantee that ICERT personnel maintain neutrality values as summarized in the following actions:

  • Maintaining confidentiality of client data during managing the certification process.
  • ICERT has set service fee scheme and does not depend on the status of the client or the capacity of the product produced by the client.
  • ICERT Personnel manage conflicts of interest by not accepting any gifts in any form from third parties.

ICERT has rules for each personnel to disclose all situations when there is a potential conflict of interest.